Terms of Service

Last updated: June 3, 2026

Welcome to MiTO.

This website is operated by MiTO. Throughout the site, the terms “we,” “us,” and “our” refer to MiTO. MiTO offers this website, including all information, tools, products, and services available from this site, to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website, purchasing from us, creating an account, subscribing to our communications, or using any part of our Services, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you should not use our website or purchase our products.

1. Company information

Brand name: MiTO
Legal business name: [Insert legal entity name]
Business address: [Insert business address]
Email: [Insert support email]
Website: [Insert website URL]

2. Eligibility

By using this website, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

You agree not to use our website, products, or Services for any unlawful, harmful, fraudulent, or unauthorized purpose.

3. Dietary supplement disclaimer

MiTO products are dietary supplements. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Any information on our website, product pages, packaging, emails, advertisements, social media, or other materials is provided for general informational and educational purposes only. It is not medical advice and should not be used as a substitute for advice from a qualified healthcare professional.

FDA explains that dietary supplement structure/function claims must use the required disclaimer and must not claim to diagnose, mitigate, treat, cure, or prevent disease.

4. Health, medical, and safety information

You should consult a qualified healthcare professional before using any MiTO product, especially if you are pregnant, breastfeeding, under 18, taking medication, have a medical condition, have allergies, are due to have surgery, or are unsure whether a product is suitable for you.

Do not exceed the recommended serving size. Dietary supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.

If you experience an adverse reaction, stop using the product immediately and seek medical advice.

For product safety concerns, adverse reactions, or quality issues, contact us at [insert safety/support email] with your order number, product name, and lot or batch number if available.

5. Product information and availability

We make reasonable efforts to display accurate product descriptions, ingredients, Supplement Facts, images, pricing, and availability.

However, we do not guarantee that all information on the website is always complete, current, or error-free. Product packaging, ingredients, appearance, and availability may change from time to time.

You should always read the product label, Supplement Facts panel, ingredient list, warnings, and directions before using any product.

We reserve the right to correct errors, update product information, change prices, limit quantities, or discontinue products at any time without notice.

6. No guaranteed results

Individual results may vary.

Customer reviews, testimonials, social media posts, product descriptions, and other content may describe individual experiences. These experiences are not guaranteed and should not be interpreted as typical, promised, or medically proven results.

We do not guarantee that any MiTO product will produce a specific result.

7. Health claims, reviews, and testimonials

You agree not to submit reviews, comments, testimonials, social media content, or other user-generated content that claims or implies that MiTO products diagnose, treat, cure, prevent, or mitigate any disease or medical condition.

We reserve the right to remove, edit, reject, or moderate content that we believe is unlawful, misleading, inappropriate, offensive, promotional, false, or non-compliant with applicable advertising, supplement, or consumer protection rules.

FTC guidance states that endorsements must reflect honest opinions and cannot be used to make claims the advertiser could not legally make.

8. Orders

When you place an order, you are making an offer to purchase the products in your cart.

We reserve the right to accept, decline, limit, or cancel any order for any reason, including suspected fraud, payment issues, product unavailability, pricing errors, shipping restrictions, misuse of promotions, or violation of these Terms.

An order is not accepted until we confirm acceptance or dispatch the order.

9. Pricing and payment

Prices are listed in [insert currency, e.g. USD] unless otherwise stated.

We reserve the right to change prices at any time. Taxes, shipping fees, duties, and other charges may be added at checkout.

You agree to provide current, complete, and accurate billing and payment information. By submitting payment information, you confirm that you are authorized to use the payment method provided.

10. Discount codes and promotions

Discounts, promotions, bundles, free gifts, and special offers are subject to availability and may be changed, limited, or withdrawn at any time.

Discount codes cannot be combined unless clearly stated. We reserve the right to cancel orders where a promotion has been misused, abused, or applied in error.

11. Subscriptions

This section applies if you purchase a MiTO subscription.

By purchasing a subscription, you authorize us or our payment provider to charge your selected payment method on a recurring basis at the interval shown at checkout.

You are responsible for managing your subscription before the next billing date. You may pause, cancel, or update your subscription through your account portal or by contacting us at [insert support email].

Orders already processed may not be cancellable. Your legal rights are not affected.

12. Shipping

Shipping times and costs are shown at checkout or in our Shipping Policy.

Delivery estimates are not guaranteed. Shipping may be affected by fulfilment times, carrier delays, customs processing, weather, holidays, incorrect addresses, or events outside our control.

You are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.

For international orders, you are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country.

13. Returns and refunds

Please review our Refund Policy and Shipping Policy for details on returns, refunds, exchanges, and damaged items.

For hygiene and safety reasons, we may not accept returns of opened, used, unsealed, or tampered-with supplements unless the product is defective or required by law.

If your order arrives damaged, incorrect, or defective, contact us at [insert support email] as soon as possible with your order number and photos of the issue.

14. Product restrictions and international orders

Some countries, states, or regions may restrict or prohibit certain supplements, ingredients, or product categories.

You are responsible for ensuring that the products you order can be legally purchased, imported, possessed, and used in your location.

We are not responsible for orders delayed, seized, destroyed, rejected, or returned by customs or regulatory authorities due to local restrictions.

15. Account information

You may create an account to access certain features.

You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.

You agree to provide accurate, current, and complete account information and to update it when necessary.

16. User content

If you submit reviews, comments, images, videos, testimonials, feedback, or other content to MiTO, you grant us a worldwide, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, edit, publish, display, distribute, and promote that content in connection with our business.

You confirm that any content you submit is accurate, lawful, original to you, and does not infringe the rights of others.

You must not submit content that is false, misleading, defamatory, abusive, obscene, unlawful, infringing, spam, or medically inappropriate.

17. Intellectual property

All website content, including text, graphics, logos, product names, images, videos, icons, designs, software, and branding, is owned by or licensed to MiTO.

You may not copy, reproduce, modify, distribute, sell, exploit, or use any part of our website, brand, or content without our prior written permission.

18. Prohibited uses

You agree not to use our website or Services to:

• violate any law or regulation;
• infringe intellectual property rights;
• submit false or misleading information;
• upload viruses or malicious code;
• collect personal information from others without permission;
• interfere with website security or functionality;
• make unauthorized health, disease, or medical claims about MiTO products;
• resell our products without written permission;
• engage in fraud, abuse, harassment, or unlawful activity.

We reserve the right to terminate your access to the Services for violating these Terms.

19. Third-party tools and links

Our website may include third-party tools, apps, payment processors, links, or integrations.

We are not responsible for third-party websites, services, content, policies, or practices. Your use of third-party services may be subject to separate terms and privacy policies.

20. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal information.

By using the Services, you acknowledge that you have reviewed our Privacy Policy.

21. Product complaints and adverse events

If you report a product complaint, adverse reaction, allergy concern, quality issue, or safety issue, we may collect and use information you provide to investigate the matter, respond to you, maintain records, communicate with suppliers or regulators, and comply with applicable law.

Dietary supplement companies may have adverse-event reporting and recordkeeping obligations under FDA rules.

22. Limitation of liability

To the fullest extent permitted by law, MiTO and its owners, employees, contractors, suppliers, affiliates, service providers, and partners will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of the website, Services, or products.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

23. Disclaimer of warranties

The website, Services, and products are provided on an “as is” and “as available” basis, except where expressly stated otherwise.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components.

We do not guarantee that any product will meet your individual expectations or produce a particular result.

24. Indemnification

You agree to indemnify and hold harmless MiTO and its owners, employees, contractors, suppliers, affiliates, service providers, and partners from any claim, loss, liability, damage, expense, or demand arising from your breach of these Terms, misuse of the Services, violation of law, or infringement of another person’s rights.

25. Changes to the Services and Terms

We may update, change, suspend, or discontinue any part of the website, Services, products, prices, or policies at any time.

We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.

Your continued use of the Services after changes are posted means you accept the updated Terms.

26. Termination

We may suspend or terminate your access to the Services at any time if we believe you have violated these Terms or engaged in unlawful, harmful, or abusive conduct.

The sections of these Terms that by their nature should survive termination will continue to apply.

27. Governing law

These Terms are governed by the laws of [insert state/country], without regard to conflict of law principles.

Any disputes will be handled in the courts located in [insert location], unless applicable consumer protection laws require otherwise.

28. Contact us

For questions about these Terms, please contact us:

MiTO
Email: [Insert support email]
Address: [Insert business address]
Website: [Insert website URL]

For product safety concerns, adverse reactions, or quality issues, please contact:

Product Safety Email: [Insert product safety email]
Include: Order number, product name, lot/batch number, and a description of the issue.